Refund Policy

1. 14-Day Money-Back Guarantee

We offer a no-questions-asked 14-day money-back guarantee for all new subscriptions. If you're not satisfied with our service for any reason within the first 14 days, simply contact us for a full refund.

This guarantee applies to your first billing cycle only and is available to all new customers.

2. Refund Eligibility

To be eligible for a refund, your request must meet the following criteria:

Request is made within 14 days of the initial purchase
The account has not violated our Terms of Service
You have not previously received a refund for the same service
The subscription was purchased directly through our website

3. Cancellation Policy

You can cancel your subscription at any time through your account settings. Once cancelled:

Billing will stop immediately (no future charges)
You will retain access to premium features until the end of your current billing period
No partial refunds are issued for unused time in the current billing cycle (after the 14-day window)

4. Refund Process

Once we receive your refund request, here's what happens:

Review Period

1-3 business days

Approval

Same day notification

Processing

5-10 business days

Note: Processing times may vary depending on your payment method and financial institution. Credit card refunds typically appear within 5-7 business days, while PayPal refunds are usually instant.

5. Special Circumstances

Partial Refunds

In some cases, we may offer partial refunds for services that have been partially used or for specific features that didn't meet expectations.

Service Credits

As an alternative to refunds, we may offer service credits that can be applied to future purchases or subscription periods.

Technical Issues

If you experience technical difficulties, we'll work with you to resolve the issue before considering a refund. Most technical problems can be resolved quickly.

6. Refund Methods

All refunds are processed to your original payment method:

Credit/Debit Cards: Refunds appear as a credit on your statement within 5-10 business days
PayPal: Refunds are typically processed instantly to your PayPal account
Bank Transfers: May take 7-14 business days depending on your bank
Digital Wallets: Processing times vary by provider (Apple Pay, Google Pay, etc.)

Important: We cannot process refunds to a different payment method than the one used for the original purchase due to security and fraud prevention policies.

7. Refund Abuse Prevention

To maintain fair pricing for all customers, we monitor refund patterns and reserve the right to:

Refuse refunds for accounts with excessive refund requests
Investigate suspicious refund patterns or potential abuse
Terminate accounts that violate our Terms of Service
Report fraudulent activity to relevant authorities

We appreciate your understanding in helping us maintain a sustainable service for all users.